At Tailored Care Services, we believe that exceptional care begins with a genuine connection. Founded by Mrs. Menzies, a dedicated nursing professional with over 30 years of experience, our boutique NDIS and Aged Care service operates as your “professional friend.” We specialize in holistic healing through Diversion Therapy, focusing on the mental, physical, and emotional well-being of women in recovery and men seeking mentorship.
By balancing a “heavy velvet hand”—firm professional governance with a nurturing heart—we provide rapid 24-hour intakes and personalized support. At Tayloerd Care, we don’t just provide services; we walk beside you, taking each day as it comes.
30 Years Experience. From nursing and banking admin to a Diploma in Community Services, our governance is as sharp as our care is kind.
Holistic Connection. We focus on the "Mind, Body, and Soul," using art, music, and social connection to heal the spirit.
24-Hour Intake. We specialize in fast transitions for NDIS participants, getting you settled and safe without the wait.
Specialised support for trauma recovery, domestic violence transition, and psychosocial wellbeing.
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Practical "mateship" that focuses on independence, life skills, and community reintegration.
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A provider that understands NDIS reporting, risk management, and the need for clear communication.
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Experience the difference of a support worker who truly understands your goals, providing safety and dignified home-based care.
“After years of struggling, Mrs. Menzies became the professional friend I needed. Her 24-hour response and nurturing heart helped me find independence. I finally feel seen, heard, and supported every single day.”
"A True Life-Changer"
“As a man navigating recovery, I didn’t want charity—I wanted mentorship. Tayloerd Care provides grounded, professional support that respects my dignity. They walk beside you with genuine, expert care.”
"Reliable and Respectful"
“As a Support Coordinator, I need fast, compliant partners. Mrs. Menzies delivers assessments within 24 hours without sacrificing the personal touch. Her 30 years of nursing experience shine through every interaction.”
The Gold Standard
“The focus on Diversion Therapy changed everything for my mother. Instead of just supervision, she enjoys art and real conversation. Mrs. Menzies brings a holistic, healing energy that revitalized our family.”
Healing Through Connection
“Recovering from trauma is a long journey, but I never felt alone. The ‘heavy velvet hand’ approach provided the structure I needed with deep empathy. I’ve finally regained my confidence.”
Safe and Empowered
“Tayloerd Care is boutique in the best way. You aren’t just a number; you are family. Mrs. Menzies’ philosophy of ‘taking each day as it comes’ gave me a new outlook.”
More Than Just Care
Francesca Menzies is the founder and lead practitioner, a highly experienced community worker with a background in nursing and social services who personally oversees the care standards of the business.
It is a boutique service focused on “Holistic Care”—addressing the mind, body, and soul through a “professional friend” approach rather than a cold, bureaucratic one.
The core philosophy is “Taking each day as it comes,” focusing on healing through connection, diversion therapy, and community reintegration.
The pillars are The Professional Hand (30 years of experience), The Nurturing Heart (holistic connection), and The Rapid Response (24-hour intake).
It is a core method used to keep the mind active and change negative thinking patterns through music, art, and community interaction. Services & Specialisations
